Privacy Policy

How Only Vans protects your personal data

Privacy Policy

Last Updated: September 2024

1. About Us

Only Vans is a motor vehicle dealer based in Lyford, Oxfordshire. We are committed to protecting your privacy and being transparent about how we use your personal data.

Business Address: Unit 9, Lyford Business Centre, Lyford, Wantage, OX12 0EE

Contact Email: Info@onlyvans4u.com

Phone: 01235 376044

2. Information We Collect

We may collect and process the following types of personal data:

  • Contact Information: Name, email address, phone number, postal address
  • Inquiry Data: Details of your enquiry about vans, servicing, or other services
  • Website Usage: Browser type, IP address, pages visited, and interaction data (via cookies — see our Cookie Policy)
  • Supabase Analytics: We use Supabase for data storage, which may collect aggregated analytics about website performance

3. How We Use Your Data

We process your personal data for the following purposes:

  • Responding to your enquiries and providing customer service
  • Processing requests for van sales, servicing, or repairs
  • Improving our website and services
  • Complying with legal and regulatory obligations

4. Data Retention

We keep your personal data only as long as necessary to fulfil the purposes outlined above. Typically:

  • Enquiry data is retained for 2 years unless a transaction occurs
  • Customer data for completed transactions is retained for 6 years (legal requirement)
  • Website analytics are retained for 12 months

5. Your Rights Under GDPR

Under the UK GDPR and Data Protection Act 2018, you have the following rights:

  • Right of Access: Request a copy of your personal data
  • Right to Rectification: Correct inaccurate data
  • Right to Erasure: Request deletion of your data ("right to be forgotten")
  • Right to Restrict Processing: Limit how we use your data
  • Right to Data Portability: Receive your data in a portable format
  • Right to Object: Object to processing for specific purposes

To exercise any of these rights, please contact us at Info@onlyvans4u.com or 01235 376044. We will respond within 30 days.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These include:

  • Encryption of data in transit (HTTPS/TLS)
  • Secure data storage on Supabase (industry-standard encryption)
  • Access controls limiting data to authorized personnel only
  • Regular security reviews and updates

7. Cookies

We use cookies to enhance your browsing experience. Please refer to our Cookie Policy for full details.

8. Third-Party Services

Our website uses the following third-party services:

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Last Updated" date will be revised accordingly.

10. Contact Us

If you have any questions about this Privacy Policy, wish to exercise your rights, or have a complaint, please contact us:

Only Vans
Unit 9, Lyford Business Centre
Lyford, Wantage
OX12 0EE
Info@onlyvans4u.com
01235 376044